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Flooring FAQs
Canterbury Flooring frequently asked questions
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Are hardwood floors expensive?
There are many different price points within hardwood flooring. But when you compare the lifespan of hardwood floors versus other floor covering material, then you realize just how inexpensive hardwood floors really are. Most hardwood floors will last a lifetime while the average lifespan of carpet is 7-9 years. So you could replace carpet 3 or 4 times in a 30-year period, while simply maintaining one hardwood floor.

Will wood flooring go well with my decor?
Yes. A recent survey showed that more than three-quarters of interior designers find that wood flooring works well with many decorating styles. Designers rated natural materials as superior to man-made materials in beauty, prestige, style, maintenance and durability.

What kind of widths and lengths does Canterbury flooring offer?
Generally speaking, widths and lengths depend on the specific Canterbury product line. But being a custom manufacturer we offer widths up to 9" and lengths up to 16’. We also offer random widths in 3"-5"-7" or 4"-6"-8". The cost of the order will be affected by the widths and lengths you choose. Some species of wood can only come in certain widths and lengths.

What is the difference between Clear, Select, and Character grades?
The difference between grades depends on the number of character marks allowed for each. For example, color variation between boards and the presence of small knots and mineral veins will be more pronounced in Character as opposed to Select and Clear grades. Whichever grade you choose, all products are crafted with the same eye for perfection. Rustic or contemporary, we have the floor that's right for you!

What is the difference between solid hardwood flooring and engineered hardwood flooring?
Solid flooring is composed of strips of solid wood which can be cut in various lengths and widths. Solid flooring can be installed on a building’s main floor or any upper level floors. However, it is not recommended on below-grade levels. Solid flooring can be nailed, stapled or glued down.

Engineered flooring is made of multiple layers which are glued together, the thickest being the wear layer, which can be of virtually any species. Canterbury uses a 5.2mm (almost ¼") wear layer, which is nearly double the material of other premium products.

Engineered flooring is more resistant to changes in relative humidity and can be installed in places where solid flooring is not recommended, such as in basements. Engineered flooring can be installed on grade, above or below grade. It can be nailed, stapled or glued down.

What is the difference between laminate and wood flooring?
Laminate flooring consists of a thin film of imitation wood glued over a panel of high-density compressed wood particles (fibers). The result is a floor that cannot be sanded, has a hollow sound and is astatically inferior to real wood.

Hardwood flooring consists of a hardwood wear layer, whether it is solid or engineered. This results in a natural-looking floor, with a real hardwood surface that can be sanded, stained and varnished several times and that may be adjusted to your changing taste overtime. Its longevity is virtually unlimited if it is properly maintained.

What is the best way to clean and maintain my hardwood floor?
  • Vacuum or sweep the floor regularly, especially prior to using cleaning products to remove all traces of dust and abrasive elements.
  • Spray a cleaner specified for wood floor care directly onto the floor or on a terry cloth mop before wiping the surface.
  • NEVER clean your floor with water or cleaners that mix with water.
  • NEVER use furniture duster sprays.
  • Gritty sand and dirt are abrasive to wood floors. Use protective mats at doorways.
  • Install floor protectors on furniture legs.
  • Keep pet’s nails trimmed, and paws clean and free of dirt, gravel, grease, oil and stains.
  • Use a dolly and protective sheets of plywood when moving heavy objects, furniture or appliances.
  • Some types of high heel shoes may cause indentations in wood floors. High-heels worn by an average woman can exert 8,000 pounds per square inch!
Can a damaged wood floor be repaired?
If the damaged area is smaller than an inch in diameter you can use a touch up kit or putty to repair the defect. If the damaged area is larger, the damaged board or boards can be replaced by a certified installer.

Why are there spaces between my boards?
The appearance of spaces between boards is due to varying humidity levels in the boards. This is not caused by a product defect but rather the surrounding conditions. A number of factors may explain changing humidity levels.

What type of adhesive should be used for Canterbury flooring?
We recommend the following adhesives for our solid and engineered hardwoods: Bostik TKO is our preferred adhesive. If you cannot get the Bostik TKO, our second choice is Bostik Best.

Can Canterbury Hardwood Floors be installed over radiant heat?
Yes, Canterbury Hardwood Floors are suitable for installing over a radiant-heated concrete slab. Caution: The slab surface must never exceed 85 degrees in temperature. Before installing over radiant heating, turn off heat and wait until the floor has reached room temperature. After installing the floor return the heat to the previous setting.

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